These are the details of how to order items from Steve Webb Models and Hobbies. Sorry, but we do not offer an automated on-line ordering facility on this website. We do have an OnLine Ordering facility at ServoShop.co.uk

Through out the Steve Webb Models Web Site you will see links to ServoShop.co.uk if the item is available to buy online. However, if you wish to pay for any items that we currently stock by Pay Pal, you can Contact Us with the details of the items you require and request a PayPal invoice. We try to invoice Pay Pal requests within 24 hours where possible.

We can also take orders via the telephone, fax, mail or E-mail. We accept all major credit cards and Switch and Solo debit cards. Generally, We aim to dispatch orders the same day providing that the shop is open and that the order is placed before 3 PM. However, we cannot fully guarantee that orders placed will be dispatched the same day, it does depend on the volume of orders we have at the time of processing.

What to do:

Contact the shop and check the price and availability of the items you require. You will need to include the cost of postage, packaging and handling in the payment amount. These charges below are shown as a guide and you should check your postal charges with the SWM shop at point of order or before you order.

OnLine Ordering - Post,Packing & Handling charges

UK postal charges

The total Postal,Packing & Handling charge for UK deliveries, including any adjustments described below, will always be shown at the checkout stage of a purchase. It is also shown at the confirmation stage, and in the confirmation email sent to your email address. Please note if you choose to order off line, by phone or fax then the postal charges may vary and you will be advised of the postal charge verbally at point of order.

Our basic Postal and Package charges for delivery within the UK are shown below:
Post, Packing & Handling Guide

• Small to medium parcels below 5kg will be sent Royal Mail Tracked 48 Service £4.95.
• For Small to Medium parcels above £100 in value Tracked 48 Signed Service will be used for the £6.95.
• For Small to Medium Tracked 24 and Special Delivery are available on request, for additional cost to be advised.
• For all orders less than a metre ion length DPD Next Day service is available on request for £8.95. This service includes notifying you of delivery time, within an hour, if you supply us with either your email address or your mobile phone number.
• Large Parcels will be sent via Parcel Force, using a 48 Hour Service for £9.95 ( UK Main Land , not including Scottish Highlands)
• Very Large Parcels will be sent using Parcel Force Large Service for £20.00 ( UK Main Land , not including Scottish Highlands).
• Large Parcels sent to Scottish Highlands, Isle of Man, Northern Island, Isle of Wight. Will be sent using Parcel Force 48 Service for £20.00
• Very Large Parcels being sent to Scottish Highlands, Isle of Man, Northern Island, Isle of Wight. Will be sent using the Parcel Force Large Service for £35 charge.
• For Parcels being sent via Parcel Force a 24 hour service is available on request for an additional charge to be advised.
• Orders over £150 U.K Mainland - Delivery Free of Charge excluding Scottish Highlands, Isle of Man, Northern Island, Isle of Wight.
• Also - Please note that on large items where Parcel Force Large Parcel Service is used Surcharges will apply. Any additional costs or changes to the above would be advised before charge and dispatch. Please call or contact us for further information if required.

Postal & Packing charges for countries outside of the United Kingdom

PLEASE NOTE: Postal & Packing charges for countries outside of the UK (listed below) are APPROXIMATE values that may be subject to change after placing your order.

Delivery to countries outside of the UK will be at Postal,Packing& Handling cost.

Please contact us before ordering if you would like an exact price for Postal,Packing& Handling cost.

• For physically small parcels postage & packing charge is £17.95
• For medium sized parcels the postage & package charge is £19.95
• For larger items (e.g. aircraft kits) the cost will vary depending on destination. Please contact us if you wish to know shipping charges for your country.

There are certain countries we cannot ship to without further verification of order placed, such as proof of address and credit card ownership. Goods must be shipped to the card holder.

Note, All prices are quoted in British Pounds Sterling (GBP), E&OE.

To order by telephone, ring 01928 735225 or 01928 735252. We will need to know: your name, address, contact telephone number, credit or debit card details, and the item which you wish to order.

To order by fax, You can write a short letter/note listing your order, name, address and contact telephone number. When ordering by mail you have the additional choice of paying by cheque or postal order. If you pay by cheque, we will wait for the cheque to clear before we send the item to you.

To order by E-mail, please include your name, address, contact telephone number, card details and the items you wish to order.

To order via PayPal, Please Click here to request a PayPal invoice for the goods that you require. Please ensure that you provide us with your full payment details and the full details of the goods that you require. Please always ensure your email address is entered correctly as otherwise we will not be able to invoice by Pay Pal

PLEASE NOTE

When ordering, please give a description and full item name if possible.

If an item is out of stock, it does not mean that you can't get it. We can order the item from the distributor (allow 7 to 10 working days) and then have it delivered to you. If the supplier is out of stock, we will inform you of this. We tend not to charge credit cards until the day of dispatch. There may be circumstances where a deposit is taken by card, we will always inform you if we are charging your cards!

The prices on our site are subject to change without notice due to economic conditions. We do our best to keep the site up to date, but we can't be on top of it at all times. There may be price errors that creep in to listings. You will always be informed of the price of goods/your order at point of dispatch. E & OE

Sorry but we cannot accept business cheques, and we cannot mail order fuel, spray paints or other explosive or flammable items. Also, we must speak with the card holder, and deliveries must be sent to the card holders address.

We do have an On-line shop at www.servoshop.co.uk offering fast, secure, safe online ordering.

Large selection of stock from a HUGE range of Servos and accessories to World Models kits and Enya Engines! Click Here to take a look!