These are the details of how to order items from Steve Webb Models and Hobbies. Sorry, but we do not offer an automated on-line ordering facility on this website. We do have an OnLine Ordering facility at ServoShop.co.uk

Through out the Steve Webb Models Web Site you will see links to ServoShop.co.uk if the item is available to buy On Line. However, if you wish to pay for any items that we currently stock by Pay Pal, you can Contact Us with the details of the items you require and request a PayPal invoice. We try to invoice Pay Pal requests within 24 hours where possible.

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We can also take orders via the telephone, fax, mail or E-mail. We accept all major credit cards and Switch and Solo debit cards. Generally, We aim to dispatch orders the same day providing that the shop is open and that the order is placed before 3 PM. However, we cannot fully guarantee that orders placed will be dispatched the same day, it does depend on the volume of orders we have at the time of processing.

What to do:

Contact the shop and check the price and availability of the items you require. You will need to include the cost of postage, packaging and handling in the payment amount. These charges below are shown as a guide and you should check your postal charges with the SWM shop at point of order or before you order.

OnLine Ordering - Post,Packing & Handling charges

UK postal charges

The total Postal,Packing & Handling charge for UK deliveries, including any adjustments described below, will always be shown at the checkout stage of a purchase. It is also shown at the confirmation stage, and in the confirmation email sent to your email address. Please note if you choose to order off line, by phone or fax then the postal charges may vary and you will be advised of the postal charge verbally at point of order.

Our basic Postal and Package charges for delivery within the UK are shown below:

Post, Packing & Handling Guide

• Small to medium parcels below 5kg will be sent Royal Mail Tracked 48 Service £4.95.
• For Small to Medium parcels above £100 in value Tracked 48 Signed Service will be used for the £6.95.
• For Small to Medium Tracked 24 and Special Delivery are available on request, for additional cost to be advised.
• For all orders less than a metre ion length DPD Next Day service is available on request for £8.95. This service includes notifying you of delivery time, within an hour, if you supply us with either your email address or your mobile phone number.
• Large Parcels will be sent via Parcel Force, using a 48 Hour Service for £9.95 ( UK Main Land , not including Scottish Highlands)
• Very Large Parcels will be sent using Parcel Force Large Service for £20.00 ( UK Main Land , not including Scottish Highlands).
• Large Parcels sent to Scottish Highlands, Isle of Man, Northern Island, Isle of Wight. Will be sent using Parcel Force 48 Service for £20.00
• Very Large Parcels being sent to Scottish Highlands, Isle of Man, Northern Island, Isle of Wight. Will be sent using the Parcel Force Large Service for £35 charge.
• For Parcels being sent via Parcel Force a 24 Hour Service is available on request for an additional charge to be advised.
• Orders over £150 U.K Mainland - Delivery Free of Charge excluding Scottish Highlands, Isle of Man, Northern Island, Isle of Wight.
• Also - Please note that on large items where Parcel Force Large Parcel Service is used Surcharges will apply. Any additional costs or changes to the above would be advised before charge and dispatch. Please call or contact us for further information if required.

EU postal and handling charges, if in doubt check with us first!

PLEASE NOTE: Postal & Packing charges for the EU (listed below) are APPROXIMATE values that may be subject to change after placing your order.

Delivery to EU countries will be at Postal & Packing cost.
Please note by selecting U.K P and P you will not avoid Overseas Post Charges. Invoicing is not automatic and we correct wrongly filled out check outs,you only delay your order.
Please contact us before ordering if you would like an exact price for Postal,Packing &Handling.

• For a value of goods under £60 Postal & Packing charges are £12.95
• For a value of goods of £60 or over but less than £150 Postal & Packing charges are £16.95
• For a value of goods of £150 or over then you will need to contact us before placing your order.

Postal & Packing charges for countries outside of the European Union

PLEASE NOTE: Postal & Packing charges for countries outside of the EU (listed below) are APPROXIMATE values that may be subject to change after placing your order.

Delivery to countries outside of the EU will be at Postal,Packing& Handling cost.

Please contact us before ordering if you would like an exact price for Postal,Packing& Handling cost.

• For a value of goods under £50 Postal & Packing charges are £12.95
• For a value of goods of £50 or over but less than £75 Postal & Packing charges are £16.95
• For a value of goods of £75 or over then you will need to contact us before placing your order.
  
  Please note by selecting U.K post and packing you will not avoid Overseas Post Charges. Invoicing is not automatic and you will only delay your order. We correct wrongly filled out postal charges. There are certian countries we cannot ship to without further verification of order, placed. Such as proof of address and credit card ownership. Goods must be shipped to the card holder.

Note, All prices are quoted in British Pounds Sterling (GBP), E&OE.